How do I create or edit a DMARC record?

DMARC stands for Domain-based Message Authentication, Reporting and Conformance.

At the moment, we do not recommend setting a DMARC record because setting this record incorrectly will lead to your email not being delivered. However, we are including this help file for the sake of completeness.

DMARC records allow you to tell email providers what to do if they receive an email claiming to be from your domain name but failing either the SPF or DKIM protocols.

Typically, it's report (no action take but you get an email report), quarantine or reject.

You must create DKIM and SPF records before you create a DMARC record.

Setting DMARC record may help messages sent from your domain avoid the spam folder, since some email providers seem to be rewarding email senders who have a DMARC policy set.

If you want help setting up your DMARC records, please email or call support. It can be tricky and we are here to help.

If you want to set it up on your own, read below:

Setting your DMARC policy

A DMARC record is a DNS text record assigned to the domain: (e.g. In some control panels, you would only need to enter the: _dmarc part, not the entire domain name.

The value of the text message depends on your preference. The most basic and routine setting for your DMARC record is the following (replace with an actual email address that will receive reports anytime someone tries to send a message from your domain that fails any of these tests):

v=DMARC1; p=quarantine;

This setting takes most of the default values. It also tells the world that if an email message fails the test, send an email and quarantine the message (that usually means send it to the user's spam folder). Alternatively, you can specify that it should "reject" the message.

To begin, you must edit your Domain Name records - To make the change, you must edit your domain's DNS records. PTP does not have access to these records and cannot do it for you.

How you edit these records varies depending on where you Internet services are hosted. For example, if you are hosted with:

If you use a different provider and are confused about how to make these changes, please contact PTP support.

Email and Postal Mailings