How do I create or edit an SPF record for PowerBase?

SPF stands for Sender Policy Framework. It's a way to tell the Internet which servers are allowed to send email from your domain.

Setting an SPF record will help your messages avoid the spam folder when send email as activities and, with some providers, when sending using the bulk mail system (CiviMail).

If you want help setting up your SPF records, please email or call support. It can be tricky and we are here to help.

If you want to set it up on your own, read below:


PowerBase relays email using May First Movement Technology bulk email relay system, so you must include the May First SPF record:

In addition to the May First record, you must also include a record for your email provider, so that the Internet knows they may receive email either from your provider OR from May First.

Below are examples of SPF records that include both common providers and May First/People Link:

  • May First/People Link: v=spf1 ~all
  • Protonmail: v=spf1 mx ~all
  • Gmail: v=spf1 ~all
  • Dreamhost: v=spf1 ~all
  • Office 365: v=spf1 ~all

Long version

Setting up an SPF record requires two important steps:

  • Understand how you send email - Because the SPF record will cover all the email you send, you have to be careful to create a SPF record that works for PowerBase as well as the other ways that you send email. For example, if you typically send email using Google Apps, your SPF record should include both PowerBase and Google. If you send email using Dreamhost, then your SPF record should include both Dreamhost and PowerBase, etc.

  • Edit your Domain Name records - To make the change, you must edit your domain's DNS records. PTP does not have access to these records and cannot do it for you.

How you edit these records varies depending on where you Internet services are hosted. For example, if you are hosted with:

If you use a different provider and are confused about how to make these changes, please contact PTP support.

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