How can I send a mailing to everyone who hasn't responded yet to an initial mailing?

Start by creating groups of people to exclude from your mailing:

1. Create group for people that have opened the emai:

   • Go to: Search -> Advanced Search
   • Select Mailings accordion
   • Select your mailing
   • Click the button for opened so that you get those who opened it
   • Click Search and then take the option to add these people to a regular group called "Responded to Mailing X" (replace X with a descriptive name of your mailing)

2. Optionally, add people that have registered for your event to your group

   • Go to Search -> Advanced Search
   • Select the Events Accordion
   • Select the event you are tracking
   • Select the appropriate participant status, if needed.
   • Click Search and take the option to add these people to the group that you created above

3. Sending the next Email

   • Send to the same group who received the first email
   • Choose to exclude the group you just created above.

Note: If you experience very slow searches when looking for people who have opened previous emails, you may consider purging old email statistics.