This question came into PowerBase Support
Is there a way to tell PowerBase to not use these Old/Wrong addresses for things like Label printing? When we don't have the new address and instead only mark that person with old/wrong, that Old/Wrong address will remain as "Primary" and therefore get printed when printing labels.
Answer:
These are "bad" addresses so we recommend doing two things:
1) set the privacy setting to "do not mail" and
2) set the "reason for do not mail" to something like "bad address" so that people know that the do not mail privacy setting is only because the address is undeliverable and can be turned off once a good address is obtained.
Category:
Collecting and Managing Contact Information