e-base export help

I am trying to help another organization export all of the payment information and all contact information for all individuals from ebase. I'm not sure what I'm doing - or what I'm doing wrong - but when I get the payment file it does not match the names file. I don't know much about ebase, but I'm assuming that the 'contribution62' from the names file should match the 'contribution62's in the payment file. When I checked what's in the export against what is in ebase, they don't match. Does anyone have any experience with this? I am really not very familiar with ebase and I'm not even sure that I'm exporting the correct payment information. Any advice would be appreciated. Thanks!

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